SECURITY & PRIVACY
Privacy Policy
Last Updated: 04/08/2026
FOLIGAIN, LLC, a United States company located in Scottsdale, Arizona 85260, USA, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or use our websites, including our European storefronts and related online services, contact customer support, place an order, sign up for emails, or otherwise interact with us.
By using our websites or services, you agree to the terms of this Privacy Policy.
1. Who We Are
For the purposes of this Privacy Policy, “FOLIGAIN,” “Company,” “we,” “us,” and “our” mean:
FOLIGAIN, LLC
Scottsdale, AZ 85260
United States
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
Email: info@foligain.com
2. Scope of This Policy
This Privacy Policy applies to personal information we collect through:
- our websites, including European storefronts
- customer service communications
- checkout and order processing
- email marketing and promotions
- social media pages we operate
- cookies, pixels, analytics tools, and similar technologies
- other online interactions with FOLIGAIN
This Privacy Policy does not apply to third party websites, platforms, or services that we do not own or control.
3. Personal Information We Collect
We may collect the following categories of personal information.
A. Information You Provide Directly
When you place an order, create an account, contact us, or sign up for emails, we may collect:
- name
- email address
- phone number
- billing address
- shipping address
- city, state, postal code, and country
- account login details
- customer service messages
- marketing preferences
- any other information you choose to provide
B. Order and Transaction Information
When you make a purchase, we may collect:
- order details
- products purchased
- order value
- payment status
- shipping details
- refund and return history
We do not store full payment card details on our own servers. Payment card information is processed by our third party payment providers.
C. Information Collected Automatically
When you browse our sites, we may automatically collect:
- IP address
- browser type and version
- device type
- operating system
- language settings
- pages viewed
- referral source
- date and time of visits
- time spent on pages
- clicks, browsing behavior, and site interactions
- cookie identifiers and similar online identifiers
D. Information from Third Parties
We may receive information from third parties such as:
- payment processors
- shipping and fulfillment providers
- analytics providers
- advertising and marketing partners
- social media platforms
- fraud prevention and security vendors
4. Cookies and Similar Technologies
We use cookies, pixels, tags, scripts, and similar technologies to operate our websites, remember preferences, understand website usage, improve performance, and support advertising and marketing.
These technologies may include:
Essential Cookies
These cookies are necessary for the website to function properly, including shopping cart, checkout, security, and account access features.
Preference Cookies
These cookies remember settings such as language, region, and other website preferences.
Analytics Cookies
These cookies help us understand how visitors use our websites so we can improve functionality, content, and performance.
Advertising Cookies
These cookies may be used by us or our advertising partners to show relevant advertising, measure campaign performance, and build audiences.
You can control cookies through your browser settings and, where available, through our cookie banner or preference center. Blocking some cookies may affect site functionality.
5. How We Use Personal Information
We may use personal information for the following purposes:
- to operate, maintain, and improve our websites and services
- to process and fulfill orders
- to manage payments, shipping, returns, and refunds
- to provide customer support
- to create and manage accounts
- to send order confirmations, shipping updates, and service messages
- to send marketing emails and promotional messages, subject to your preferences and applicable law
- to personalize content, offers, and product recommendations
- to monitor site performance and troubleshoot issues
- to protect against fraud, abuse, unauthorized transactions, and security incidents
- to comply with legal obligations
- to enforce our terms, policies, and legal rights
- to support business operations such as recordkeeping, reporting, and internal analytics
6. Legal Bases for Processing Under GDPR and UK GDPR
If you are located in the European Economic Area or the United Kingdom, we process your personal information only where we have a lawful basis to do so, including:
- performance of a contract, such as processing your order and delivering products
- legitimate interests, such as operating our business, improving our services, preventing fraud, and communicating with customers
- consent, where required by law, including certain marketing and cookie related activities
- legal obligations, such as tax, accounting, regulatory, and compliance requirements
- protection of vital interests, where applicable
7. How We Share Personal Information
We may share personal information with the following categories of recipients:
- service providers that help us operate our business
- payment processors
- shipping, logistics, and fulfillment partners
- customer service providers
- email and SMS marketing providers
- analytics providers
- advertising and social media partners
- IT, hosting, and security vendors
- professional advisers such as lawyers, auditors, and accountants
- government authorities, regulators, courts, or law enforcement when required by law
- a buyer, investor, successor, or affiliate in connection with a merger, acquisition, financing, restructuring, or sale of assets
We may also share information within our affiliated companies where appropriate and lawful.
We do not sell personal information for money. However, depending on the cookies, pixels, and advertising tools used on our sites, certain disclosures of online identifiers and browsing information may be considered “sale” or “sharing” under applicable California law.
8. Analytics and Advertising
We may use third party analytics and advertising providers, including tools such as Google Analytics and advertising platforms such as Google Ads, Meta, and similar providers, to understand website traffic, measure campaigns, and deliver relevant advertising.
These providers may collect information through cookies and similar technologies.
You can opt out of certain advertising related uses by using our cookie settings, your browser controls, and relevant platform tools. For example, Google offers browser tools and settings that can limit certain analytics and advertising uses.
9. International Transfers
FOLIGAIN is based in the United States. If you are located outside the United States, including in the European Economic Area, the United Kingdom, or Switzerland, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.
Where required by applicable law, we take appropriate steps to protect personal information transferred internationally, including the use of appropriate contractual or other lawful safeguards.
If you would like more information about the safeguards we use, please contact us at info@foligain.com.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- providing products and services
- maintaining accounts
- handling returns, complaints, and disputes
- complying with legal, tax, accounting, and regulatory obligations
- protecting our business and enforcing our rights
Retention periods may vary depending on the type of information and the reason we hold it.
11. Your Privacy Rights
A. Rights for EEA, UK, and Switzerland Residents
Subject to applicable law, you may have the right to:
- request access to your personal information
- request correction of inaccurate or incomplete information
- request deletion of your personal information
- object to certain processing
- request restriction of processing
- request portability of certain information
- withdraw consent where processing is based on consent
- lodge a complaint with your local data protection authority
To exercise these rights, contact us at info@foligain.com. We may need to verify your identity before responding.
B. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy law, including the right to:
- know what personal information we collect, use, disclose, sell, or share
- request access to specific pieces of personal information
- request correction of inaccurate personal information
- request deletion of personal information, subject to exceptions
- opt out of the sale or sharing of personal information
- limit the use and disclosure of sensitive personal information, where applicable
- not be discriminated against for exercising your privacy rights
To submit a California privacy request, contact us at:
Email: info@foligain.com
You may also authorize an agent to submit a request on your behalf, subject to verification requirements.
12. Do Not Sell or Share My Personal Information
If required by California law, you may opt out of the sale or sharing of your personal information by:
- clicking the “Do Not Sell or Share My Personal Information” link on our website, if available
- adjusting your cookie preferences
- contacting us at info@foligain.com
Your opt out choice may be browser specific and device specific.
13. Do Not Track
Some browsers offer a Do Not Track setting. Because there is not a uniform industry standard for Do Not Track signals, our websites may not respond to such signals in all cases.
14. Children’s Privacy
Our websites and products are not directed to children, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at info@foligain.com and we will take appropriate steps to review and delete the information where required.
15. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
16. Third Party Links
Our websites may contain links to third party websites, services, or content. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with personal information.
17. Social Media Pages
If you interact with us through social media platforms such as Facebook, Instagram, or other platforms, we may receive information that you choose to make available through those services, subject to your settings and the platform’s policies.
Those platforms operate independently from us, and we encourage you to review their privacy notices.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above.
If required by law, we will provide additional notice of material changes.
19. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:
FOLIGAIN, LLC
Scottsdale, AZ 85260
United States
Email: info@foligain.com